Step 1. Access the Verification Page.
- Log in to your account with the email address you used upon sign up.
- Click on “Verify Now”.
Step 2. Fill in your Country of Residence.
Step 3. Start Passport & Selfie upload.
- You'll be redirected to the Jumio interface for passport and selfie verification.
- To verify your passport, select your country of citizenship and click “Passport” to proceed.
- You can choose to upload your passport using your mobile device, webcam, or by selecting a file from your current device.
- Once you have successfully uploaded your passport, continue to face verification. Just make sure your face is aligned with the oval on the screen for a complete scan.
Step 4. Fill in your expected transaction details
Step 5. Submit Proof of Address
- Upload proof of address (bank statement, utility bills, Government issued-letter, or phone bill) that was issued within the last 3 months, within the allowable size of 5 MB with JPEG/PDF formats.
- Once you're done uploading, click the "Submit" button.
Your account verification is complete! Please note that the verification process typically takes 1 working day, but may extend to 5 working days during peak periods.