We understand that you may have noticed changes to your StraitsX blockchain deposit address, and we appreciate your patience and understanding. The reason for these changes is due to a process called key rotation, which is part of our efforts to ensure the security and safety of your funds in light of a change in our custody arrangement.
What is key rotation?
Key rotation is a security measure designed to enhance the overall safety and stability of your digital assets. By updating blockchain addresses, we reduce risks associated with prolonged use of the same addresses, including hacks and other fraudulent activities, thereby fortifying the security and stability of your funds.
We want to assure you that your security and the security of your assets are our top priorities. Key rotation is just one of the measures we take to maintain the highest standards of security during changes in custody arrangements, to ensure the safety of your funds. If you have any further questions or concerns, please don't hesitate to contact our customer support team for assistance.