What is Kill Switch?
The Kill Switch is a security functionality designed to promptly halt your access to your account in case you suspect being targeted by a scam or if you suspect unauthorized access to your login credentials. Upon activation, the Kill Switch disables your ability to log in to the StraitsX platform and conduct any fiat or blockchain transactions on your accounts.
How do I know if my Kill Switch request has been successful?
Upon successful activation, you will receive an email confirming that your request for Kill Switch has been activated. If you do not receive this confirmation email, it indicates that the Kill Switch may not have been activated, and your account may remain unblocked. In such cases, please reach out to our customer support via email for immediate assistance.
How do I unlock Kill Switch to restore my access?
Please reach out to our Customer Support team via this link to request assistance with unlocking your account.
How to activate Kill Switch on the StraitsX website?
To activate the Kill Switch, please follow this steps:
- Log in to your StraitsX account
- Click on your profile at the top right that will lead you to “My Account” page
- On ‘My Account’ page, select “Security Settings”
-
You can see the ‘Activate Kill Switch’ red button at the bottom of the page