Before considering alternatives, please note that most banks offer e-statements as a paperless alternative to paper bank statements. These can be downloaded in PDF form and are accepted on the website. Kindly check your bank website and/or banking app if this option is available to you.
For a list of alternative documents, please see below:
1. I don’t receive bank statements (including bank e-statements).
If you don’t receive any type of monthly statements, but you possess a passbook, you can scan the first page of your passbook.
Documents to submit
Please take note that we need to see all the following details in your scan:
- Name
- NRIC/ FIN number
- Account Number
- Bank Logo
2. I just opened my bank account, and I have not received any statement yet.
You may submit any document that proves that you are the owner of the bank account. This may include a letter you receive from your bank when you open a bank account.
Documents to submit
Please take note that we need to see all the following details in that document:
- Name
- NRIC/ FIN number OR address
- Account number
- Bank Logo
3. I don’t receive any type of bank statement, and I don’t have a passbook.
You may submit any document that proves that you are the owner of the bank account. This may include a letter you receive from your bank when you open a bank account.
Documents to submit
Please take note that we need to see all the following details in that document:
- Name
- NRIC/ FIN number OR address
- Account number
- Bank Logo
4. I don’t have any of the documents you are asking me for! What should I do?
Only if you are absolutely sure you have none of the documents recommended here, please send an email an inquiry here.